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PRIVACY POLICY:
SIMPLY FIND ME APP

In Summary:

We do not collect, process or store any personal data relating to you or your use of this app.

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Your personal details are processed by Apple Inc. when you download the app, or make in-app purchases.

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Your precise location and contacts will be accessed by the app, but you are in full control of how these are used, whether they transmitted from the device, and to whom they are transmitted.

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BACKGROUND:

Prelucent Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.


1. Information About Us

In this policy, “we”, “us” and “our” refer to Prelucent Limited, a limited company registered in England under company number 09846267.

The “Application” refers to the mobile software program, “Simply Find Me”, developed by us, and downloaded and installed on your Device.

The “Service” refers to the functionality provided by the Application in fulfilling the purpose for which it was developed.


2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.


3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.


4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

  • The right to access the personal data we hold about you. Part 9 will tell you how to do this.

  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.

  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.

  • The right to restrict (i.e. prevent) the processing of your personal data.

  • The right to object to us using your personal data for a particular purpose or purposes.

  • The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office (ico.org.uk) or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk) in the UK. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 9.


5. How Do We Use Your Personal Data?

We do not collect or store any personal data relating to you during the distribution or use of the Application.  Personal Data and non-personal information may be processed during your initial purchase, any in-app purchases, and your subsequent use of the Service provided by the Application as follows:

  • All Application purchases (including free downloads and in-app purchases) are made via the Apple App Store and, as such, we are not the controller of this data. Please refer to the App Store privacy policy (apple.com/privacy) to find out more about how Apple handle your data.

  • Your precise location may be accessed to provide the Service.  This information is stored locally on the device, will only be transmitted when you choose to send this information via iMessage or SMS, and only to the recipient(s) specified by you.

  • Your contacts may be accessed to provide the Service.  This information is stored locally on the device, and will only be used to specify the recipient of your location information message.

  • The Application may connect to internet servers to transmit data to provide the Service.  To facilitate this device details such as your IP address, and AppleID to send iMessages, may be transmitted during your connection to the server.  No other personal information will be transmitted during these transactions, other than that specified in your message.

  • If you back up your device, any personal information and non-personal information stored within the Application may be transmitted and stored during this process, and is subject to the terms and conditions of the backup service used.

We may process information contained in any enquiry you submit to us directly or via our website regarding products and/or services “enquiry data”. The enquiry data may be processed for the purposes of responding to your enquiry which may include offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.  Please see our website privacy policy for more details (www.prelucent.co.uk/privacy-cookies).

Please do not supply any other person’s personal data to us, unless we ask you to do so.


6. How Long Do We Keep Personal Data?

Our data retention policies and procedure are designed to help to ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Name, email address, telephone numbers, mailing address and IP address that are submitted via our website will be retained for a minimum period of 6 months following the last communication between you and us, and for a maximum period of 24 months.

All data stored by the Application is retained locally on your device, and can be deleted by using the Application or device settings.  Any data that is transmitted off the device to request information required to provide the Service is only retained for as long as necessary to respond to that request.


7. How and Where Do You Store or Transfer My Personal Data?

The Application may transfer data as outlined in Part 5 and Part 8 in the process of providing the Service, and in accordance with the relevant privacy policies of the Apple services used.

The Application will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office (ico.org.uk).  

We will not transfer your enquiry data to third-party suppliers.


8. Do You Share My Personal Data?

We, or the Application, will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

We may sometimes contract with the following third parties to supply the Service provided by the Application.

Simply Find Me Privacy Policy: Text
Simply Find Me Privacy Policy: HTML Embed

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 7.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


9. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.


10. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following:

Email address: support@prelucent.com

Web: www.prelucent.co.uk/contact


11. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, if we change the functionality of the Application, or if we change our business in a way that affects personal data protection.

Any changes will be made available on the Application’s web page and the App Store. This Privacy Notice was last updated on 5 August 2021.

Simply Find Me Privacy Policy: Text
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